We welcome any comments or questions you may have
for us. Or, if you have something you’d like to ask,
well we’d also really be delighted to hear from you.
Just send us your details below and we’ll be in touch...
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If you’ve asked us something,
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Sometimes, it’s hard to get a handle on
all this debt stuff (believe us we know).
So to make it that bit easier for you, we’ve put together a few
frequently asked questions (FAQs) ~ with the answers of course ~ which
we hope goes some way to helping you make sense of things...
From mortgages to payday loans, credit cards to essential household bills like rent, and your gas and electric – because if you... fall behind with these, you’ll owe them money and they become types of debt too.
Debt becomes a problem when you’re struggling to make payments. It starts to feel hellish and problems can build up. Perhaps your circumstances changed. Or maybe you didn’t twig how much you were taking on and suddenly you’re saddled with high interest rates and charges. However it’s happened, whatever you’re facing, don’t worry ~ we’re here to help!
Find out more on our Types of Debt page MORE
You decide the pace and timescale for getting the right solution in place. That’s because, sometimes, taking... a little time is a good thing. Instead of jumping instantly into a long-term commitment, we’d recommend you think about it and feel sure about the next step. Equally, if you want an immediate solution, we can move quickly. Check out our debt solutions here. MORE
Each case is unique, so the answer to this one totally depends on your personal circumstances. Your circumstances... and budget go into a set formula provided by the Government, called the Common Financial Statement. It calculates how much you should pay every month. This formula ensures that what you’re asked to pay is fair, and makes sure that your creditor will accept the proposal. MORE
If you’re already struggling with your repayments, this will be showing up on your credit rating. A debt solution will... also show on your credit file, but as soon as you’ve completed your plan you’ll be free to rebuild your credit rating. You can ask organisations like Equifax and Experian to see a copy of your file. MORE
After the agreed period is over and you’ve made all your repayments, you will be legally debt free (hurrah!). And it’s... all official, helping you to restart your financial future. You will be formally discharged from your debts and you’ll get a certificate of completion to prove this. MORE
It’s a good idea to beat them to it and get in touch first. Say that you’re working out a debt solution with us, and ask... if they’d be willing to give you some breathing space to take the pressure off. Once you’ve started a solution, it’s the IP who will liaise with your creditors and sort everything out. MORE
With some debt solutions, your creditors may agree to settle for less than you actually owe them. They’d be okay with this... because it’s better than nothing, which could happen if you were able to walk completely away via bankruptcy or sequestration (but don’t forget, that pathway could also mean you losing your home). MORE
No, please carry on paying even a minimal amount if you can afford to. Even just £1 to each will help. That way, your... creditors will put less pressure on you, as they can see you’re committed to starting a debt solution that will help sort things out. MORE
It depends. If one of your debtors is your bank where your current account is, you’ll need to open a new bank account... with a different bank. We can help. It also makes a lot of sense to have a fresh start with a new bank plus a watertight debt solution in place that will sort everything out. MORE
Click below and we’ll tell you a little bit
more about us. Our story is based around
our experience with problem debt.
Find out why we enjoy what we do here at
BacktoBlack, what makes us tick, and how we
can help you change your life for the better!
Don’t worry, we know how you feel.
All these fancy debt words are hard to keep
track of. So to make things easier for you, we’ve
put together a BacktoBlack Debtionary to help
explain the jargon! That way you’ll be up to speed
in no time at all, and ready for that pub quiz.